For products purchased in Canada, send your dated sales receipt or the original lifetime warranty product label; your name, address, phone number, and a brief description regarding the nature of the defect or product failure to Consumer Services Department:
Attn: Rubbermaid Consumer Service Dept - 586 Argus Rd - Oakville, ON L6J 3J3
Within 4-6 weeks of receipt of your claim, Rubbermaid will issue either a check or a certificate that may be redeemed at any retailer that stocks a current, similar Rubbermaid product or toward the purchase of any other Rubbermaid product. The value of the refund will reflect the average retail price of the warranted item.
If you believe your product carries a warranty not described above, call our Consumer Service Department at 1-866-595-0525 for additional information